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Uploading Avatars and Screenshots

PostPosted: Mon Jun 20, 2011 5:33 am
by somesz
Uploading screenshots and changing avatar and profile picture won't work for me (Census & Excise Office). My pictures are the same size as the Census suggests, nothing happens. Is it because of the last week's malfunction?

Sorry I wrote here I can't find any topic in this issue.

Re: Uploading content on GHF?

PostPosted: Mon Jun 20, 2011 8:08 am
by Fliggerty
It very well could have something to do with last week's problems.  We are running on a different server now, and configurations differ.  I'll check into it.

Re: Uploading content on GHF?

PostPosted: Mon Jun 20, 2011 9:07 am
by Fliggerty
ImageMagick was not installed.  I've fixed it and have been able to upload avatars and screenshots.

Re: Uploading content on GHF?

PostPosted: Mon Jun 20, 2011 9:27 am
by somesz
Thank you! I'll try out once I get home. ;-)

Re: Uploading content on GHF?

PostPosted: Tue Jun 21, 2011 9:14 am
by somesz
somesz wrote:Thank you! I'll try out once I get home. ;-)


Still doesn't work for me changing the avatar and profile picture on Census.

Re: Uploading content on GHF?

PostPosted: Tue Jun 21, 2011 9:38 am
by Fliggerty
Make sure you refresh your cache.  That threw me for a loop at first when it showed me my old pic and said that was the new one.

Re: Uploading content on GHF?

PostPosted: Tue Jun 21, 2011 4:39 pm
by somesz
Well, I've tried from different PCs, networks (locations), browsers, also tried emptying the cache etc. For me it's not working. :saddy:

Re: Uploading content on GHF?

PostPosted: Tue Jun 21, 2011 5:00 pm
by Fliggerty
Are you getting any errors or anything?  What exactly is happening?  And does the problem exist for you with avatar, profile pic, gallery screenshots, or all of the above?

Re: Uploading Avatars and Screenshots

PostPosted: Tue Jun 21, 2011 5:57 pm
by Elaura
I split this from the original thread since the issue pertains exclusively to C&E uploads.  Fligg, didn't we have a troubleshooting sub-forum in C&E at one time?

Re: Uploading content on GHF?

PostPosted: Tue Jun 21, 2011 11:17 pm
by somesz
Fliggerty wrote:Are you getting any errors or anything?  What exactly is happening?  And does the problem exist for you with avatar, profile pic, gallery screenshots, or all of the above?


I don't get any error messages. It starts loading and after I get my old avatar and profile picture and gallery. It seems like it doesn't upload anything. I've already tried uploading from Ubuntu, nothing changed. So it seems like the problem is with my profile page or sg. Does anybody have this problem on Census? It's a bit annoying because I tried from different computers, networks, browsers, cleared the cache etc. :chinscratch:

Here is my character sheet: cne/cne_viewchar.php?id=1327

Re: Uploading Avatars and Screenshots

PostPosted: Wed Jun 22, 2011 9:45 am
by Fliggerty
Would you mind PMing me the images you are trying to upload?  I want to try doing it on your profile to see if there's a difference, and would hate to lose your images.

Re: Uploading Avatars and Screenshots

PostPosted: Thu Jun 23, 2011 11:10 am
by somesz
I've sent a PM! Thank you!

Re: Uploading Avatars and Screenshots

PostPosted: Thu Jun 23, 2011 1:04 pm
by Fliggerty
I got the PM, thanks.  I'll look into it as soon as I have a chance.

Re: Uploading Avatars and Screenshots

PostPosted: Mon Jun 27, 2011 6:01 am
by somesz
Thank you!

I tried many times without any succes. It's probably a file read/write attribute issue.

Re: Uploading Avatars and Screenshots

PostPosted: Wed Jun 29, 2011 8:19 am
by Elaura
Bump as a reminder.

Re: Uploading Avatars and Screenshots

PostPosted: Wed Jun 29, 2011 8:26 am
by Fliggerty
I was actually just thinking of this earlier this morning.  I'm busy with some work stuff atm, but once I get the new order form published, I'll dig into this more.

Re: Uploading Avatars and Screenshots

PostPosted: Wed Jun 29, 2011 11:52 am
by somesz
It's something with the character sheet I guess because I created a new character and my first upload went fine on this new sheet.

Re: Uploading Avatars and Screenshots

PostPosted: Wed Jun 29, 2011 12:00 pm
by Fliggerty
Yeah, that's what I was thinking.  It seems that it isn't overwriting existing ones for some reason.  I would wager that if you uploaded new avatars for your character that previously worked, you'd have the same problem.

Re: Uploading Avatars and Screenshots

PostPosted: Thu Jul 07, 2011 4:32 pm
by Leonardo
Fliggerty wrote:It seems that it isn't overwriting existing ones for some reason.

I've that issue right now and I don't know how get rid of that uploaded picture.  :shrug:

I just want it removed so that I can upload another better picture for my character's profile. Please feel free to delete my current profile picture avatar for my character.  :D

Re: Uploading Avatars and Screenshots

PostPosted: Thu Jul 07, 2011 5:10 pm
by Elaura
Leo, I deleted the pic from your screenshot gallery, but that didn't change your avatar.  Fligg's probably going to have to do some of his special magic to revert you back to the default avatar.

Re: Uploading Avatars and Screenshots

PostPosted: Thu Jul 07, 2011 6:49 pm
by Leonardo
Elaura wrote:Leo, I deleted the pic from your screenshot gallery, but that didn't change your avatar.  

What are you talking about that was exactly what I'm trying to do and you actually did it. Thank you Elaura.  :mrgreen:

Oblivion Portal Head 01.jpg

Fligg's probably going to have to do some of his special magic to revert you back to the default avatar.

I agree.

Re: Uploading Avatars and Screenshots

PostPosted: Thu Jul 07, 2011 7:23 pm
by Fliggerty
Uploads seem to work properly now.